Update 12.1.2021:

Due to the fantastic response and interest shown by the local community, we’re temporarily pausing the registration process for the Covid-19 Volunteer Site Marshal role. If you have recently registered for this role but haven't been contacted by us, this is because for now, we have full capacity for this role.

We're continuously recruiting for other volunteering roles - find out more about all the latest roles...


Leah vaccine volunteerMairead vaccine volunteer

"Just want to say thank you for looking after my elderly parents yesterday. Absolutely great and they were emotional at how lovely and professional you all are ... thank you ðŸ™"
Carmina Parente Morreale, Facebook

"On behalf of all Sutton Primary Care Networks, we would like to say a big thank you to all the amazing volunteers helping out with the Sutton Covid Vaccination Programme. The way your volunteers looked after everyone on site enabled the doctors, nurses, clinical and admin teams to get on with their roles in the vaccination process. You all did a fine job! 
Clinical Directors & Staff from Central Sutton, Carshalton, Wallington and Cheam & South Sutton Primary Care Networks

Role: Volunteer Site Marshal

The role includes, but is not limited to:  

  • Providing site guidance and ensuring car parking spaces for patients are maintained, directing patients as required and preventing blockages 
  • Conveying patients in wheelchairs between the carpark and vaccination entrance 
  • Helping maintain social distancing between patients, volunteers and staff  
  • Welcoming patients onto site, handout patient consent forms and help answer any questions 
  • Ensuring items and surfaces are appropriately wiped down and cleaned 

For further information on this role, please take a look at role description below:   

Volunteer Site Marshal – Role Description 

This role is perfect for someone that has a helpful and caring manner and can offer a warm welcome to patients entering the site. It is important that you possess good communication skills with an ability to respond to issues if they arise and be able to respect confidentiality, as you might have access to sensitive information.  

Due to the nature of this role, volunteers will need to be over 18+ 

Time Commitment  

Although, we anticipate that the Covid-19 Vaccination Programme will run for at least three months, you do not need to commit to volunteering for the entire period. On the application form, please specify your availability.  

The volunteer shifts will be broken down to a morning (8am – 1pm), or afternoon shift (1pm - 6pm), but this might be reduced in January when the weather is a little colder! 

Online Training 

You will be required to complete short online training sessions on GDPR Data Protection, Basic Life Support (BLS) training or Anaphylaxis.  


Your on-site induction will provide you with an opportunity to get to know the wider team and ensure that you are familiar with the role and feel comfortable on-site. The induction will lead straight into your first shift, which will give you a taster of what the role will entail. 

Application Form   

If you would like to volunteer and support the Covid-19 Vaccination Programme, we would love to hear from you! Please complete the application form here.  

Volunteer Centre Sutton is the operational name of Sutton Borough Volunteer Bureau | Company type: Charitable incorporated organisation | Company number: CEO19319 | Charity number: 1048978 |