Page last updated: 27.10.2020

Covid-19 Community Support Services

Volunteer Centre Sutton is currently operating a number of Community Support Services for residents in Sutton. We are also here to offer information, advice, practical and emotional support.

To access these services please call our main number 0208 661 5900.

Neighbourhood Volunteers: Volunteer Centre Sutton, supported by volunteers are offering help to people struggling to get out, self-isolating or vulnerable and need someone to shop for food or help them get online with shopping slots. The service is free, however you will need to pay for your food through the Neighbourhood Volunteers shopping programme.

Prescription Medication: If you are shielding, self-isolating and/or above 70, a Sutton resident, and you receive your prescriptions from a Sutton community pharmacy, then we may be able to help you by a referral to the NHS volunteer responders or possibly collecting and delivering your medication.

Support accessing food: We can offer support accessing food, especially in an emergency, as well as help if you are in a financial difficulty.

Our usual services

To protect the health and safety of all of our volunteers, service users and staff, Volunteer Centre Sutton is only open to booked appointments for people who cannot be supported remotely. The majority of our staff and volunteers are working remotely to support the delivery of services.  We aim to resume the full opening of our face to face services as soon as safely possible.

1:1 Volunteer Interviews: Our face-to-face volunteer interview service is currently suspended but we can offer online or telephone support.  You can also sign up to receive our newsletter with up to date roles within it. You can sign up to receive our newsletter here. 

New volunteering opportunities: As lockdown eases, we’re working closely with many local charities to recruit new volunteers. To keep in touch with all the volunteering opportunities, you can sign up to receive our newsletter here.

Form filling support service: This service is available via the phone or online. There are some circumstances when volunteers can support with face to face interviews, however these need to be discussed and booked with us. If you have any concerns about benefits and need advice, please contact Citizens Advice Sutton. You can telephone Citizens Advice Sutton on 020 8405 3552, Monday to Friday from 9.00 am to 5.00pm. Here is their latest information on services (13 April 2020).

MAPS Mentoring, Advocacy & Peer Support: MAPS provides mentoring and advocacy support to children and young people in Sutton – find out more. For further information please contact the MAPS team on 0208 661 5900. 

We want to reassure you that we are open and waiting to help and support you. To find out how to make a referral please email

Sutton Befrienders: Sutton Befrienders provides befriending support to adults of all ages, with the aim of reducing isolation and loneliness – find out more. Our walking groups have now all restarted, but other activities and outings are currently suspended. Our Befrienders are continuing to support through telephone sessions and socially distanced outdoor visits but we hope to resume face to face support and small group activities as soon as it is safe to do so.. All staff are working from home, they will be answering emails during usual office hours. For further information please contact the Befriending team on 0208 661 5900. 

If you want are a professional or family member and want to refer someone to this service, please email us at

Volunteer Centre Sutton is the operational name of Sutton Borough Volunteer Bureau | Company type: Charitable incorporated organisation | Company number: CEO19319 | Charity number: 1048978 |