About the Organisation
Age UK Sutton
What you will be doing
Provide a warm welcome to visitors and callers at Age UK Sutton's office, and help staff with office admin tasks and to provide our clients with information and options.Do you like to help people? Are you happy talking on the phone?
Do you enjoy being in an office environment?
Are you looking to learn new skills or make new friends?Then this could be the volunteer role you are looking for.
ABOUT THE ROLE:
- Provide a warm welcome to visitors at Age UK Sutton's office.
- Help staff to provide our clients with information and options.
- Respond to general queries on our helpline.
- Support with office admin tasks (e.g. letters, scanning & printing).
- Learn how to update client information on our database
- Submit feedback forms and pass on any questions or concerns.
- Participate in supervisions as well as learning and development.
- Minimum commitment: From 3 hours per week, depending on activity.DOES THIS SOUND LIKE YOU?
- Friendly and approachable manner, and enjoy meeting new people.
- Comfortable working in an office environment.
- Able to use, or willing to learn about using, the phone or computer and completing basic admin tasks.
- Good communication and listening skills, offering offer patience and empathy without judgement.
- Can offer reliability and commitment to the values and policies of Age UK Sutton, including holding appropriate boundaries, and understanding confidentiality and
safeguarding (training provided).
Age Range: We can accept applications for under 18s, including from 16+.
What's in it for you?
Join a friendly and welcoming team providing information and advice to older people, their family, friends and carers in the Borough of Sutton. Develop your skills and learn new ones in a supportive office environment. Benefit from learning and training opportunities, and recognise your progress in regular supervisions.
What skills will you need?
Activities
Administration,Advice, Information & Support,Employee & Group Volunteering,General & Helping
Skills & Attributes
Basic IT skills - internet & email, Communication Skills, Helpful & Caring, Listening Skills
Skills Description
- Friendly and approachable manner, and enjoy meeting new people. - Comfortable working in an office environment. - Able to use, or willing to learn about using, the phone or computer and completing basic admin tasks. - Good communication and listening skills, offering offer patience and empathy without judgement. - Can offer reliability and commitment to the values and policies of Age UK Sutton, including holding appropriate boundaries, and understanding confidentiality and safeguarding (training provided).
What's the time commitment and where?
Time Commitment
Minimum commitment: From 3 hours per week
Role Address
Age UK Sutton, Sutton Gate, 1 Carshalton Rd, Sutton
Disability and Access Support
Our office is accessible. We welcome opportunities to discuss any learning or support needs with those interested in volunteering with us, subject to role requirements.
How can I apply?
Please complete the form below and we will put you in contact with the organisation. It’s helpful if you can tell us a little about yourself and why you’re interested in this role in the message box below.
By completing this form you agree for us to pass on your contact details to the organisation.