About the Organisation
We are an independent, local charity supporting older people in the London Borough of Sutton for over 30 years. We offer a wide range of services and support for older people, their families and carers who need our help and to support you to live an independent and fulfilling later life.
What you will be doing
Volunteer Receptionist support the smooth running of Age UK Sutton’s office, providing a welcoming reception service to visitors and callers and supporting with simple administration tasks.
Are you looking for a way to learn new skills or use some you already have? We are keen to have support from as little as 2 hours per week on days that suit you (Monday to Friday)
Volunteer Receptionist support the smooth running of Age UK Sutton’s office, providing a welcoming reception service to visitors and callers and supporting with simple administration tasks. Activities may include
• Welcoming clients and other visitors to the Age UK Sutton Office
• Directing visitors to the Age UK Office area
• Informing staff and volunteers when visitors arrive
• Basic administration e.g. writing letters, photocopying, scanning, printing etc
• Taking ‘first contact’ details from visitors
• Updating client records on the client database
• Providing details about Age UK Sutton services
What's in it for you?
What We Offer • Induction, training and support from the Community Support Manager. • The opportunity to make a positive difference for older people. • The opportunity to meet new people and be part of a great team. • The opportunity to develop new skills and gain new experiences. • Reimbursement of reasonable (pre-agreed) travel and subsistence expenses.
What skills will you need?
Activities
Administration,Advice, Information & Support
Skills & Attributes
Admin, Good IT Skills, Organising & Planning, Communication Skills
Skills Description
This role would suit a volunteer who: • Is friendly and approachable. • Is comfortable volunteering in a busy reception. • Has excellent interpersonal, communication and active listening skills. • Understands the challenges faced by some older people. • Is patient, non-judgemental and open-minded. • Is able to use their initiative and also be part of a team. • Has good basic administration skills. • Is willing to attend training and support sessions (in person, via video or online). • Is willing to follow Age UK Sutton policies and procedures including professional boundaries, safeguarding, equality and diversity, confidentiality, data protection, and health and safety.
What's the time commitment and where?
Time Commitment
Flexible, to be discussed.
Role Address
Sutton Gate, 1 Carshalton Road, Sutton
How can I apply?
Please complete the form below and we will put you in contact with the organisation. It’s helpful if you can tell us a little about yourself and why you’re interested in this role in the message box below.
By completing this form you agree for us to pass on your contact details to the organisation.