Volunteer Receptionist - Age UK Sutton

This is a great "micro" volunteering opportunity if you are new to volunteering and would like to give it a try. We are looking for volunteer receptionists to provide a welcoming reception service to visitors and callers, so if you can spare an hour or two on a weekday between 10am and 3pm, then this might be just the role for you!

About the Organisation

We are an independent, local charity supporting older people in the London Borough of Sutton for over 30 years. We offer a wide range of services and support for older people, their families and carers who need our help and to support you to live an independent and fulfilling later life.

What you will be doing

Our team of Volunteer Receptionists support the smooth running of Age UK Sutton’s office, providing a welcoming reception service to visitors and callers and supporting with simple administration tasks.

Are you looking for a way to learn new skills or use some you already have? We are keen to have support from as little as 1 or 2 hours per week on days that suit you (Monday to Friday), at our busiest times (10am - 3pm), as well as outside of those times.

• Welcoming clients and other visitors to the Age UK Sutton Office
• Directing visitors to the Age UK Office area
• Informing staff and volunteers when visitors arrive
• Basic administration e.g. writing letters, photocopying, scanning, printing etc
• Taking ‘first contact’ details from visitors
• Updating client records on the client database
• Providing details about Age UK Sutton services

What's in it for you?

This is a great volunteering role for someone who wouild like to learn office-based admin skills (or use ones they already have) in a friendly and supportive environment, and gain office based experience.

We offer a full induction, training and support from the Community Support Manager.

Reimbursement of reasonable (pre-agreed) travel and subsistence expenses.

What skills will you need?

This role would suit a volunteer who:

  • Is friendly and approachable
  • Is comfortable volunteering in a busy reception.
  • Has excellent interpersonal, communication and active listening skills.
  • Understands the challenges faced by some older people.
  • Is patient, non-judgemental and open-minded. 
  • Is able to use their initiative and also be part of a team.
  • Has good basic administration skills.
  • Is willing to attend training and support sessions (in person, via video or online).

What's the time commitment and where? 

Time Commitment
This is a very flexible role and we can work around your availability. The ideal would be to do a 1-2 hour shift per week.

Role Address
Sutton Gate, 1 Carshalton Road, Sutton

How can I apply?

Please complete the form below and we will put you in contact with the organisation.   It’s helpful if you can tell us a little about yourself and why you’re interested in this role in the message box below. 

By completing this form you agree for us to pass on your contact details to the organisation.

 

 

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