About the Organisation
Sutton Carers' Centre
What you will be doing
As an Advice and Information Volunteer, you will support Carers by giving them accurate, up to date advice and information about a range of topics, including local and national services and support they may be entitled to. Taking registrations and initial queries from Carers, you will triage their support needs and refer to the most appropriate staff member for ongoing support.
What's in it for you?
Supervision and support from the Adult Carer Services Manager. Induction and training. Reimbursement of travel expenses. References can be provided after 6 months of volunteering. A friendly and supportive atmosphere where you can learn new skills, make new friends and challenge yourself.
What skills will you need?
Activities
Administration,Advice, Information & Support,Caring
Skills & Attributes
Basic IT skills - internet & email, Research, Communication Skills, Helpful & Caring
Skills Description
A clear communicator with a confident telephone manner. Experience of using MS Office and other IT applications including email. Willingness to undertake mandatory training courses, including basic benefits training. Enjoys working as part of a team. All our volunteers and staff work within the Centre’s Confidentiality, Safeguarding and Equal Opportunity and Diversity Policies. Previous knowledge and experience of carer issues would be particularly useful but not essential as full training will be given. Previous knowledge and experience of benefits and local supportive services would be particularly useful but not essential as full training will be given.
What's the time commitment and where?
One morning or afternoon session per week - eg 10-until 1.30pm or 1.30pm until 5.00pm
Location: Benhill House, 1st Floor, 12-14 Benhill Avenue, Sutton, Surrey, SM1 4DA
How can I apply?
Please complete the form below and we will put you in contact with the organisation. It’s helpful if you can tell us a little about yourself and why you’re interested in this role in the message box below.
By completing this form you agree for us to pass on your contact details to the organisation.
