Front of House and Activities Assistant at Honeywood Museum - Sutton Cultural Services

Join Honeywood Museum as a volunteer! Welcome visitors, answer calls, record admissions and assist in the shop. Help bring local history to life in the borough's flagship historic house and museum, and help support a diverse on-going programme of events for visitors of all ages.

About the Organisation

Sutton Council's Cultural Services manages and promotes the borough's libraries, museums, and archives, and supports and promotes arts and heritage within Sutton.

What you will be doing

Our volunteers provide a warm welcome and excellent customer service to visitors and a positive contribution to the upkeep and continuing development of Honeywood.

Main tasks:

  • Greet visitors, record admissions, take payments and give a museum mini-guide.
  • Answer telephone enquiries and record all messages.
  • Handle initial enquiries about group visits.
  • Look after the shop, serve customers and use the till.
  • Assist with the preparation of materials for events and activities including crafts.

What's in it for you?

  • Opportunities to meet new people and be part of our friendly team of volunteers.
  • Sharing your knowledge and enthusiasm to make a difference to our visitors.
  • Learn new skills and enhance current skills.
  • Improve our CV and future job prospects.
  • Gain a sense of pride and satisfaction from helping others in your local community.
  • Help to preserve and promote local heritage.

We are fully committed to ensuring that volunteers have a positive experience and are fully supported.  You will receive training and induction for this role, and ongoing support from a member of the museum staff.

What skills will you need?

  • Warm, polite and friendly manner.
  • The ability to communicate with people all of ages and background.
  • Enthusiasm for meeting and chatting with people.
  • Interest in the local area and willingness to learn more about local history.
  • Confidence to approach members of the public.
  • A proactive and positive attitude.
  • Willingness to handle money and use an electronic till (training provided).

What's the time commitment and where? 

Time commitment: a regular commitment of 3 hours per week or per fortnight

Location: Honeywood Museum, Honeywood Walk Carshalton Surrey, SM5 3NX

How can I apply?

Please complete the form below and we will put you in contact with the organisation.   It’s helpful if you can tell us a little about yourself and why you’re interested in this role in the message box below. 

By completing this form you agree for us to pass on your contact details to the organisation.

 

 

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