About the Organisation
Sutton Cultural Services
What you will be doing
Whitehall Historic House is a Tudor building & has an important role in the Cheam local community. We are seeking Front of House Volunteers to welcome visitors to the building & offer a high level of customer service as they explore the House. You may be asked to lead short tours around the building to individuals & groups. Training will be provided.
The purpose of the role is to provide a warm welcome and excellent customer service to visitors to the museum.
What’s involved?
o To greet visitors, record admissions, and give a mini-guide of the museum.
o To answer the telephone and record all messages.
o To handle initial enquiries about group activities.
o To keep the welcome desk area clean and tidy.
The purpose of the role is to provide a warm welcome and excellent customer service to visitors to the museum.
What’s involved?
o To greet visitors, record admissions, and give a mini-guide of the museum.
o To answer the telephone and record all messages.
o To handle initial enquiries about group activities.
o To keep the welcome desk area clean and tidy.
What's in it for you?
Contribute to the development of Whitehall Historic House. Opportunities to meet new people. We have a friendly and dedicated volunteer team to join. Enhance existing and learn new skills
What skills will you need?
Activities
Administration,Advice, Information & Support,Community Work,Entertainment,General & Helping
Skills & Attributes
Admin, Reading & Writing
Skills Description
Good communication skills. You will need to be able to communicate with people of all ages and backgrounds. Ability and willingness to learn about the history of the museum and the local area. Willingness to follow procedures and ask for assistance when needed. Customer care skills and a friendly approach needed.
What's the time commitment and where?
To be discussed. (Thurs, Sat, Sun afternoons)
Location: Whitehall Historic House 1 Malden Road Sutton, SM3 8QD
Road: A2403
Rail: Cheam Station from Victoria or Epsom & Dorking (10 minute walk)
Buses: 151, 213, X26
How can I apply?
Please complete the form below and we will put you in contact with the organisation. It’s helpful if you can tell us a little about yourself and why you’re interested in this role in the message box below.
By completing this form you agree for us to pass on your contact details to the organisation.