What We Do
Volunteers are carefully matched with an older person who has been referred to the service. Support usually takes place weekly, either through a home visit (about 1 hour in duration) or a phone call. Our volunteers are trained to identify risks and gaps in support at an early stage. These are reported to their Wellbeing Support Coordinator so that additional services can be explored and onward referrals made.
Please note:
· We complement existing services and are not a substitute for professional care.
· We do not provide shopping, transport or personal care.
Referral information:
- Demand may be high, and there may be a waiting period before a volunteer is allocated.
- Priority is given to those assessed as most in need, but each referral is considered individually.
- All health issues, risks or additional support needs must be shared at the time of referral.
- Consent from the individual is essential, and they should be involved in completing the referral form wherever possible.
Eligibility:
- · Aged 50+
- · Living in the London Borough of Sutton
- · Willing and able to engage with a volunteer
- · Experiencing loneliness
Interested in volunteering?
We recruit and train volunteers to provide regular contact with older residents, helping them stay connected and feel less isolated. Volunteers are matched with a person referred to the service and provide weekly friendship-based support through a visit or phone call. Sign up to become a Wellbeing Support Volunteer
To contact the Wellbeing Support team at Volunteer Centre Sutton, please email wellbeingsupport@vcsutton.org.uk or call on 020 8661 5900.
We provide:
- Full training including confidentiality, risk assessment, and safeguarding.
- Regular support and contact from the Wellbeing Support coordinators.