Our Volunteer Management Toolkit is designed to be used by Trustees, Managers and Volunteer Coordinators to help attract, manage and retain volunteers, whether you are starting from scratch or looking to enhance or review your existing volunteering programme.
The resources below offer a guide for how you could create your own versions and are a mix of online Google forms, which you can recreate and adapt, and word documents, which you can download and edit. (click to read a helpful Beginner's Guide to Google Forms).
We're aiming to produce all our resources in a variety of formats to suit everyone. If there is a resource listed that you need in a different format please contact us.
Planning Volunteer Involvement
SWOT Analysis Template (Word Document) - click here to download
Project Sign-Off Checklist Template (Word Document) - click here to download
Policies and Procedures
Volunteer Policy Guidance (PDF) - click here to download
Volunteer Handbook Template (Word Document) - click here to download
Risk Assessment Template (PDF) - click here to download
Volunteer Agreement Template (Word Document) - click here to download
Recruitment and Selection
Volunteer Role Description Guidance (PDF) - click here to download
Volunteer Role Description Template (Word Document) - click here to download
Volunteer Registration Form Template (Google Form) - click here (opens in new window)
Volunteer Interview Guidance (PDF) - click here to download
Volunteer Interview Template (Word Document) - click here to download
Volunteer Interview Template Scoring Sheet (Word Document) - click here to download
Induction and Training
Volunteer Induction List Template (Google Form) - click here (opens in new window)
Volunteer Induction Management Process (Excel Document) - click here to download
Volunteer Emergency Contact Information Template (Google Form) - click here (opens in new window)
Equality and Diversity Monitoring Form Template (Google Form) - click here (opens in new window)
Photography and Filming Permission Form (Word Document) - click here to download
Support and Supervision
Volunteer Timesheet Template (Google Form) - click here (opens in new window)
Volunteer Supervision Meeting Template (Google Form) - click here (opens in new window)
Volunteer Supervision Meeting Template (Word Document) - click here to download
Support and Supervision
Volunteer Timesheet Template (Google Form) - click here (opens in new window)
Training from Volunteer Coordinators' Forums
Digital Marketing Tips by MAPS and Volunteer Centre Sutton - click here
Photography Tips by Peter Struik - click here
Mental health and wellbeing tips by QEF - click here
Investing in Volunteers Award (IiV) by St Raphael's Hospice - click here
Volunteer Policy example for IiV Award by St Raphael's Hospice - click here
Problem Solving Policy by St Raphael's Hospice - click here
DBS Disclosure and Barring briefing by DBS London team - click here
Volunteering by Hedley Featherstone MBE - click here
Volunteering for D of E students by Duke of Edinburgh award team - click here for the presentation and Click here for the notes
Making volunteering accessible by Mencap - click here
Volunteer Recruitment Checks provided by Mencap (for organisations to create their own version) - click here
Easy Read Volunteer Application Form provided by Mencap (for organisations to create their own version) - click here
Cllr Marion James - Volunteering past, present and future - click here
Volunteer flashmob experience - click here
Volunteer conflict by Downlands Partnership - click here for the notes
Volunteers Information and Safety awareness by Surrey Countryside Partnerships - click here
Corporate employee volunteering brochure and volunteering agreement by Surrey Countryside Partnerships - click here
Crowdfunding by Sutton Community Farm - click here
DBS/Vetting by Sutton Befrienders - click here
Recruitment and retention by Sutton Library - click here